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Our mission is to empower Pet Spa's with smart tools to manage & grow their business

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Our story

Savvy Pet Spa was created by Ben, Lisa and a little help from Darcey (our dog) to support businesses that share our passion for amazing service and a genuine desire to deliver something special.

Ben has spent 25 years as a software developer, but he had a vision to design software in a way that would allow us to listen to the needs of our clients, respond quickly to those needs in a sustainable way. Savvy is all about designing software totally tailored to the requirements of the industry, using all the latest, best and most resilient technology.

Lisa brings 10 years of experience in business development, plus 10 years of running her own small business. With that comes an understanding of the challenges clients face, balancing their business goals with their life outside of work.

We’re passionate about Pet Groomers, Pet-Grooming Business, and supporting Dog Grooming Businesses to grow.

We want Savvy to give you all the tools you need to be successful in business, to gain and retain your clients, to reduce your costs and increase your profits. We want to save you time, giving you your work life balance back.

Our values

People love to buy from and support businesses they believe in. It’s what makes small businesses so special.

Customer Commitment

Empower our customers, create a community, focus on the user, listen to our clients and make sure to keep it simple!.

Collaboration

One team that believes in togetherness and enthusiasm, supporting all those that belong to the Savvy family both client and employee. Always be genuine and open and celebrate success.

Innovation

Committed to being the best, passionate about moving forward, always improving, reach beyond boundries, focus on the future and be courageous.

Do you identify with us and like what we do?

We are motivated first and foremost by helping our customers succeed. Every team member at Savvy Pet Spa is laser-focused on providing delight at every touchpoint and building an exceptional customer experience.

Join us

Our team

People love to buy from and support businesses they believe in. It’s what makes small businesses so special.

Lisa Gill

CO FOUNDER, CEO

Lisa heads up the business side of Savvy. On a day to day basis that means working with her team, overseeing marketing, sales, HR and customer support. Lisa is responsible for creating and implementing the vision of Savvy and setting the strategy and goals for the company as a whole.

Ben Gill

CO FOUNDER, CTO

Ben’s role is to lead his tech team to make his concept a reality, delivering innovative and sustainable tech. On a day to day basis he looks after the design of Savvy, the planning and the product architecture. He is also responsible for the security, back up and resilience of Savvy.

Louise Knoyle

HEAD OF CUSTOMER SUPPORT

Lou’s number one priority is to take good care of our clients. To help her she has a great team of customer support representatives. Lou is responsible for looking after all clients from those totally new to Savvy to those clients that have been with us since the very first day.

Jessica Teeling

CUSTOMER SUPPORT

Jess is our out of hours support, so when you need a hand on evenings or Saturdays Jess is often there to help you out via our live chat. Jess can also be booked for demo’s and is always happy to give new potential clients a tour of the software.

Savvy is the future for us busy groomers!

Don't just take our word for it. Read what our clients think.

"Easy to use, lots of really useful features & fantastic customer service"

Pooch Perfect Canine Stylist & Spa Mich Dale, Owner

“Highly recommend Savvy. I would be lost without the Savvy booking software. Life in my grooming salon is now so much easier.”

Cwtsh yi Ci Bespoke Dog Grooming Dylan Davies, Owner

“Would 100000% recommend! It literally runs our business. It has saved so much time & money. Amazing customer service.”

On All Pawz Michelle and Frazer, Owners

“I love Savvy! My life so less stressful. The creators and team are so helpful. 1000000000% recommend xx”

The Scruffy Paw Michelle Taylor, Owner

“I love using savvy pet spa. It’s easy to use once set up. The support is second to none and makes life much much easier!”

First Class Dog Grooming Abi Spiller, Owner

"Savvy is the way forward! 100% great customer service. Really easy to use & the feedback group is Fantastic!”

Kirsty's K9 Kuts Kirsty Rutherford, Owner

“5***** Brilliant user friendly platform. Exceptional personal service. Competitive prices. Regular updates.”

Gastall Grooming Helen Gasson, Owner

"Excellent booking system with every feature you could possibly need. There is always help at hand if you have a query...best system around."

Paws Galore Sue Peake

"As a solo home-based groomer, Savvy Pet Spa is a lifesaver! It's very user friendly, with lots of useful features and integration with other services. The automated text confirmations and reminders have drastically reduced issues with no-shows and saves me so much time! I am a Savvy subscriber for life!"

Renee the Groomer Renee McKenzie, Owner

"1 year after I opened my business, I knew I needed better booking software. I was using a well known software but the upgraded platform I needed was out of my price range. After months of research I decided on Savvy Pet Spa. It had what I needed at a price point I could manage. The software is very user friendly and the Customer Service has been the absolute best!"

The Captivating Canine Spa Gena Thompson, Owner

"What we like about Savvy the most is the rapid response from their team whenever an issue or question arises. The program itself is super simple and quick to use, which we groomers can definitely appreciate. Thank you Savvy Team"

Houston’s Fuzzy Tails Grooming Salon Andrea and Carlos Nieves, Owners & Groomers

"I wholeheartedly endorse Savvy to anyone seeking to streamline their administrative processes! I am continually impressed by its ongoing enhancements and regular addition of new features, its exceptional customer support, and its unparalleled features that outshine any other systems I've encountered."